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Terms of Service
Effective Date: October 15, 2025
These Terms of Service govern your access to and use of the websites, services, products, and any related offerings provided by Inbound Media LLC.
1. Parties and scope of services
Inbound Media LLC and its affiliates, collectively referred to as Inbound Media LLC, we, us, or our, provide professional marketing agency services to businesses. Our services include, but are not limited to, paid advertising management, user generated content services, website and landing page design, marketing strategy, and business consulting.
These Terms apply to all users, visitors, clients, and customers who access our websites, submit forms, purchase services, sign proposals or statements of work, or otherwise engage with Inbound Media LLC.
By using our services or websites, you agree to be bound by these Terms.
If you do not agree, you may not use our services.
2. Binding agreement
These Terms, together with our Privacy Policy and any proposals, statements of work, insertion orders, service agreements, or written communications accepted by you, form a legally binding agreement between you and Inbound Media LLC.
If there is a conflict between these Terms and any signed service agreement or statement of work, the signed agreement controls for that engagement.
3. Changes to the Terms
We may update these Terms from time to time by posting an updated version on our website. Continued use of our services after changes are posted constitutes acceptance of the updated Terms.
4. Eligibility and authority
By using our services, you represent and warrant that:
You are at least 18 years old or the legal age of majority in your jurisdiction
You have the authority to bind the business you represent
You are entering into this agreement for business purposes
5. Account access and security
If an account or platform access is required, you agree to provide accurate and complete information and keep it current.
You are responsible for maintaining the confidentiality of all login credentials and for all activity conducted under your account, including activity by any authorized users you permit.
You may not resell, share, sublicense, or transfer access to our services without our prior written consent.
6. Acceptable use and prohibited conduct
All content, materials, processes, frameworks, templates, and deliverables provided by Inbound Media LLC are protected by intellectual property laws.
You agree not to use our services in any unlawful, abusive, deceptive, or harmful manner.
Prohibited conduct includes, but is not limited to:
Violating any applicable laws or platform policies
Making false or misleading advertising claims
Attempting unauthorized access to systems or data
Scraping, copying, reverse engineering, or benchmarking our materials without permission
Uploading malware or malicious code
Sending spam or unsolicited communications in violation of law
Posting or distributing content that is harassing, defamatory, hateful, obscene, or unlawful
Uploading sensitive personal data such as social security numbers, banking information, passwords, or health data unless expressly required and handled through approved secure systems
We reserve the right to suspend or terminate access for any violation or suspected violation.
7. Intellectual property
7.1 Our materials
Inbound Media LLC retains all ownership rights in its websites, software, templates, processes, methodologies, strategies, training materials, frameworks, and pre existing content.
Nothing in this agreement transfers ownership of our intellectual property to you.
7.2 License to you
Subject to your compliance with these Terms, we grant you a limited, revocable, non exclusive, non transferable license to use deliverables provided to you solely for your internal business purposes during the term of the engagement.
7.3 Your materials
You retain ownership of materials you provide to us, including logos, brand assets, copy, and data.
You grant us a limited license to use those materials solely to perform the agreed services.
7.4 Third party platforms
Many services depend on third party platforms such as advertising networks, website hosts, analytics providers, and payment processors. You are responsible for complying with their terms and policies.
8. Services and client responsibilities
You acknowledge that marketing performance depends on many factors outside our control.
You agree to:
Provide timely access to required accounts and assets
Approve creative and campaigns promptly
Ensure all claims, offers, and business practices are lawful and compliant
Maintain sufficient capacity to handle leads and sales generated
Use leads and data in compliance with privacy and marketing laws
Delays caused by lack of access, approvals, or responsiveness may impact results and timelines.
9. Advertising management services
For paid advertising services, we manage campaigns on platforms agreed upon with you.
We do not guarantee:
Ad approvals
Spend levels
Cost per lead or cost per acquisition
Lead volume or sales volume
Profitability or return on ad spend
Platform actions such as account suspensions, disapprovals, or policy changes are outside our control.
You remain solely responsible for advertising claims, compliance, and fulfillment.
10. User generated content services
UGC services may include scripting guidance, creator coordination, editing, and delivery of creative assets.
Creative performance is subjective and variable. We do not guarantee engagement, conversions, virality, or revenue.
Unless explicitly stated in writing, unused concepts, drafts, or rejected creative are not refundable.
11. Website design services
Website services may include design, layout, structure, and basic functionality as defined in your agreement.
We do not provide hosting, domain registration, or third party software unless explicitly stated.
We do not guarantee traffic, rankings, conversion rates, or revenue outcomes.
Revisions are limited to those specified in your agreement.
12. Consulting services
Consulting services provide strategic guidance based on experience and available information.
You remain solely responsible for decisions, implementation, and outcomes.
Consulting does not constitute legal, financial, tax, or accounting advice.
13. Results disclaimer
Your results will vary.
Inbound Media LLC does not promise or guarantee business success, revenue, profit, leads, sales, or performance metrics.
We do not sell business opportunities, guaranteed systems, franchises, or income promises.
All examples, testimonials, and case studies reflect individual experiences and are not guarantees of future results.
14. Orders, payment, and billing
Payment must be received before work begins unless otherwise stated in writing.
All prices are in United States dollars unless stated otherwise.
Failure to use services does not relieve payment obligations.
15. Refunds and cancellations
Unless explicitly stated in a signed agreement, all sales are final and non refundable.
For subscriptions, cancellation requests must be submitted by email to info@inboundmedia.co. Cancellations take effect according to the notice requirements in your agreement or at the end of the current billing period.
No prorated refunds or credits are provided unless required by law.
16. Disclaimer of warranties
Services are provided on an as is and as available basis.
We disclaim all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, and non infringement.
We do not warrant uninterrupted, error free, or defect free services.
17. Limitation of liability
To the maximum extent permitted by law, Inbound Media LLC is not liable for indirect, incidental, consequential, special, punitive, or exemplary damages, including lost profits, lost data, or business interruption.
Our total liability for any claim related to the services will not exceed the amount you paid to us in the 3 months preceding the event giving rise to the claim.
18. Indemnification
You agree to defend, indemnify, and hold harmless Inbound Media LLC and its owners, officers, employees, contractors, and agents from any claims, damages, losses, liabilities, and expenses arising from:
Your breach of these Terms
Your business practices, claims, or offers
Your violation of laws or platform policies
Your misuse of the services
19. Dispute resolution and arbitration
Except where prohibited by law, any dispute arising out of or relating to these Terms or the services will be resolved by binding, confidential arbitration administered by the American Arbitration Association.
You waive the right to a jury trial and agree that claims may only be brought on an individual basis.
Before initiating arbitration, you agree to attempt informal resolution by contacting info@inboundmedia.co and allowing 60 days for resolution.
The arbitrator has exclusive authority to resolve disputes regarding enforceability and interpretation.
Each party bears its own legal costs unless otherwise awarded by the arbitrator.
Claims must be brought within 1 year of arising to the extent permitted by law.
This provision survives termination.
20. Injunctive relief
Nothing in this agreement prevents either party from seeking injunctive or equitable relief to protect intellectual property or confidential information.
21. Termination
We may suspend or terminate services for nonpayment, breach, unlawful conduct, or risk to our business.
Upon termination, you remain responsible for outstanding balances.
Sections intended to survive termination shall survive.
22. Governing law
This agreement is governed by the laws of the State of Florida, without regard to conflict of laws principles.
23. Force majeure
We are not responsible for delays or failures caused by events beyond our reasonable control.
24. Assignment
We may assign this agreement without notice. You may not assign without our written consent.
25. Electronic communications
You consent to receive communications electronically. Electronic communications satisfy legal writing requirements.
26. Severability
If any provision is found unenforceable, the remaining provisions remain in effect.
27. Entire agreement
This agreement constitutes the entire agreement between the parties and supersedes prior communications or understandings.
28. Contact information
Inbound Media LLC
1200 Brickell Avenue, Suite 1950 #IP 1014
Miami, FL 33131
Email: info@inboundmedia.co
These Terms of Service govern your access to and use of the websites, services, products, and any related offerings provided by Inbound Media LLC.
1. Parties and scope of services
Inbound Media LLC and its affiliates, collectively referred to as Inbound Media LLC, we, us, or our, provide professional marketing agency services to businesses. Our services include, but are not limited to, paid advertising management, user generated content services, website and landing page design, marketing strategy, and business consulting.
These Terms apply to all users, visitors, clients, and customers who access our websites, submit forms, purchase services, sign proposals or statements of work, or otherwise engage with Inbound Media LLC.
By using our services or websites, you agree to be bound by these Terms.
If you do not agree, you may not use our services.
2. Binding agreement
These Terms, together with our Privacy Policy and any proposals, statements of work, insertion orders, service agreements, or written communications accepted by you, form a legally binding agreement between you and Inbound Media LLC.
If there is a conflict between these Terms and any signed service agreement or statement of work, the signed agreement controls for that engagement.
3. Changes to the Terms
We may update these Terms from time to time by posting an updated version on our website. Continued use of our services after changes are posted constitutes acceptance of the updated Terms.
4. Eligibility and authority
By using our services, you represent and warrant that:
You are at least 18 years old or the legal age of majority in your jurisdiction
You have the authority to bind the business you represent
You are entering into this agreement for business purposes
5. Account access and security
If an account or platform access is required, you agree to provide accurate and complete information and keep it current.
You are responsible for maintaining the confidentiality of all login credentials and for all activity conducted under your account, including activity by any authorized users you permit.
You may not resell, share, sublicense, or transfer access to our services without our prior written consent.
6. Acceptable use and prohibited conduct
All content, materials, processes, frameworks, templates, and deliverables provided by Inbound Media LLC are protected by intellectual property laws.
You agree not to use our services in any unlawful, abusive, deceptive, or harmful manner.
Prohibited conduct includes, but is not limited to:
Violating any applicable laws or platform policies
Making false or misleading advertising claims
Attempting unauthorized access to systems or data
Scraping, copying, reverse engineering, or benchmarking our materials without permission
Uploading malware or malicious code
Sending spam or unsolicited communications in violation of law
Posting or distributing content that is harassing, defamatory, hateful, obscene, or unlawful
Uploading sensitive personal data such as social security numbers, banking information, passwords, or health data unless expressly required and handled through approved secure systems
We reserve the right to suspend or terminate access for any violation or suspected violation.
7. Intellectual property
7.1 Our materials
Inbound Media LLC retains all ownership rights in its websites, software, templates, processes, methodologies, strategies, training materials, frameworks, and pre existing content.
Nothing in this agreement transfers ownership of our intellectual property to you.
7.2 License to you
Subject to your compliance with these Terms, we grant you a limited, revocable, non exclusive, non transferable license to use deliverables provided to you solely for your internal business purposes during the term of the engagement.
7.3 Your materials
You retain ownership of materials you provide to us, including logos, brand assets, copy, and data.
You grant us a limited license to use those materials solely to perform the agreed services.
7.4 Third party platforms
Many services depend on third party platforms such as advertising networks, website hosts, analytics providers, and payment processors. You are responsible for complying with their terms and policies.
8. Services and client responsibilities
You acknowledge that marketing performance depends on many factors outside our control.
You agree to:
Provide timely access to required accounts and assets
Approve creative and campaigns promptly
Ensure all claims, offers, and business practices are lawful and compliant
Maintain sufficient capacity to handle leads and sales generated
Use leads and data in compliance with privacy and marketing laws
Delays caused by lack of access, approvals, or responsiveness may impact results and timelines.
9. Advertising management services
For paid advertising services, we manage campaigns on platforms agreed upon with you.
We do not guarantee:
Ad approvals
Spend levels
Cost per lead or cost per acquisition
Lead volume or sales volume
Profitability or return on ad spend
Platform actions such as account suspensions, disapprovals, or policy changes are outside our control.
You remain solely responsible for advertising claims, compliance, and fulfillment.
10. User generated content services
UGC services may include scripting guidance, creator coordination, editing, and delivery of creative assets.
Creative performance is subjective and variable. We do not guarantee engagement, conversions, virality, or revenue.
Unless explicitly stated in writing, unused concepts, drafts, or rejected creative are not refundable.
11. Website design services
Website services may include design, layout, structure, and basic functionality as defined in your agreement.
We do not provide hosting, domain registration, or third party software unless explicitly stated.
We do not guarantee traffic, rankings, conversion rates, or revenue outcomes.
Revisions are limited to those specified in your agreement.
12. Consulting services
Consulting services provide strategic guidance based on experience and available information.
You remain solely responsible for decisions, implementation, and outcomes.
Consulting does not constitute legal, financial, tax, or accounting advice.
13. Results disclaimer
Your results will vary.
Inbound Media LLC does not promise or guarantee business success, revenue, profit, leads, sales, or performance metrics.
We do not sell business opportunities, guaranteed systems, franchises, or income promises.
All examples, testimonials, and case studies reflect individual experiences and are not guarantees of future results.
14. Orders, payment, and billing
Payment must be received before work begins unless otherwise stated in writing.
All prices are in United States dollars unless stated otherwise.
Failure to use services does not relieve payment obligations.
15. Refunds and cancellations
Unless explicitly stated in a signed agreement, all sales are final and non refundable.
For subscriptions, cancellation requests must be submitted by email to info@inboundmedia.co. Cancellations take effect according to the notice requirements in your agreement or at the end of the current billing period.
No prorated refunds or credits are provided unless required by law.
16. Disclaimer of warranties
Services are provided on an as is and as available basis.
We disclaim all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, and non infringement.
We do not warrant uninterrupted, error free, or defect free services.
17. Limitation of liability
To the maximum extent permitted by law, Inbound Media LLC is not liable for indirect, incidental, consequential, special, punitive, or exemplary damages, including lost profits, lost data, or business interruption.
Our total liability for any claim related to the services will not exceed the amount you paid to us in the 3 months preceding the event giving rise to the claim.
18. Indemnification
You agree to defend, indemnify, and hold harmless Inbound Media LLC and its owners, officers, employees, contractors, and agents from any claims, damages, losses, liabilities, and expenses arising from:
Your breach of these Terms
Your business practices, claims, or offers
Your violation of laws or platform policies
Your misuse of the services
19. Dispute resolution and arbitration
Except where prohibited by law, any dispute arising out of or relating to these Terms or the services will be resolved by binding, confidential arbitration administered by the American Arbitration Association.
You waive the right to a jury trial and agree that claims may only be brought on an individual basis.
Before initiating arbitration, you agree to attempt informal resolution by contacting info@inboundmedia.co and allowing 60 days for resolution.
The arbitrator has exclusive authority to resolve disputes regarding enforceability and interpretation.
Each party bears its own legal costs unless otherwise awarded by the arbitrator.
Claims must be brought within 1 year of arising to the extent permitted by law.
This provision survives termination.
20. Injunctive relief
Nothing in this agreement prevents either party from seeking injunctive or equitable relief to protect intellectual property or confidential information.
21. Termination
We may suspend or terminate services for nonpayment, breach, unlawful conduct, or risk to our business.
Upon termination, you remain responsible for outstanding balances.
Sections intended to survive termination shall survive.
22. Governing law
This agreement is governed by the laws of the State of Florida, without regard to conflict of laws principles.
23. Force majeure
We are not responsible for delays or failures caused by events beyond our reasonable control.
24. Assignment
We may assign this agreement without notice. You may not assign without our written consent.
25. Electronic communications
You consent to receive communications electronically. Electronic communications satisfy legal writing requirements.
26. Severability
If any provision is found unenforceable, the remaining provisions remain in effect.
27. Entire agreement
This agreement constitutes the entire agreement between the parties and supersedes prior communications or understandings.
28. Contact information
Inbound Media LLC
1200 Brickell Avenue, Suite 1950 #IP 1014
Miami, FL 33131
Email: info@inboundmedia.co